Jones Center for Women's Health Status Effective: 3/23/2020

We take our role in our patients healthcare very seriously. In doing so, we are committed to following the protocols and instructions from the CDC-Centers for Disease Control, the Cumberland County Health Department and DHHS-Department of Health and Human Services.

Presently in order protect the health and well-being of our patients and healthcare providers, special protocols are being implemented effective 3/23/2020.

We sincerely apologize for the inconvenience. We thank you for your understanding and cooperation in recognizing these steps and restrictions are in the best interest of all concerned.

Information on this page:

If You Have Questions

If you’re concerned that you’ve been exposed or have a general question about COVID-19 you can call:

  • North Carolina COVID-19 Hotline: 866-462-3821 (open 24 hours, seven days a week). You can also submit questions online by visiting ncpoisoncontrol.org and selecting “chat.” 
  • For non-emergency COVID-19 questions: Call 211 or text “COVIDNC” to 898211

Remember to call us before coming to our office if you are sick, have symptoms, or believe you may have been exposed. It’s important to prevent the spread of the illness. Learn More 

Keep Scheduled Appointments and Continue to Take Medication as Prescribed

For many of our patients, it is important to keep your appointments. We will call you if we need to reschedule your appointment. Otherwise please plan to come to the office.

Call Ahead If You Feel Ill
Our offices are taking special precautions to protect the health and safety of patients during this time. If you need medication refills or have a question for our office, please call the main office number.

Fayetteville Location – 910-323-1626 , Dunn Location – 910-892-2223

Keep Taking Your Medications 
We recommend that you continue taking all medications. Contact us if you have questions. 

Telehealth/Virtual Visits

Due to the highly infectious nature of this disease, the CDC has recommended that patients having mild to moderate respiratory symptoms (cough, congestion, fever, muscle aches, sneezing) should be evaluated remotely through telemedicine. By doing these types of visits in a virtual capacity, it keeps the healthy patients and staff safe, while still being able to help those with symptoms that need evaluation. Patients who have severe symptoms, such as difficulty breathing, should seek emergency care immediately.

In response to the Covid-19 pandemic crisis, Jones Center for Women’s Health is currently utilizing Hale Health for telehealth care, however we are still seeing patients in person.

Please use the following resources that provide instructions on how to download  and utilize the the app on your mobile device.

As we continue to develop this process, we will be sure to keep all of our patients informed on instructions once the roll out of this care officially begins. 

Visitor Restrictions Effective March 23

If you have an appointment or plan to visit one of our locations, be aware that additional visitor restrictions are in place to protect against the spread of COVID-19. Starting March 23, updated visitor restrictions are in place at Jones Center for Women’s Health and Mind Body Spirit Women’s Health. No visitors or children will be allowed into our offices until further notice. 

All Patients Will be Screened
All patients to Jones Center for Women’s Heath and Mind Body Spirit Women’s Health will have their temperature checked upon entry.

Stay Healthy and Safe

Everyone should take the following precautions:

  • wash your hands frequently for at least 20 seconds
  • avoid touching your face with unwashed hands
  • cover your mouth when you cough or sneeze
  • avoid contact with sick people
  • avoid large crowds

The symptoms of COVID-19 are similar to other respiratory illnesses like the flu. These include

  • fever
  • cough
  • shortness of breath

If you have recently traveled and feel sick, call before visiting our locations.. We will let you know what to do next and if you need to be tested for COVID-19.

COVID-19 Information Resources

Use these resources to stay up-to-date on COVID-19 (coronavirus 2019).

CDC Informational Videos

The Centers for Disease Control (CDC) created the following series of videos to help keep you informed:

If You Need to Call 911

If you have a medical emergency and need to call 911, let the dispatch know you have or are being evaluated for COVID-19. If possible, wear a facemask before emergency medical service personnel arrive.