COVID-19 Policy [UPDATED]
Information on this page:
If You Have Questions
If you’re concerned that you’ve been exposed or have a general question about COVID-19 you can call:
- North Carolina COVID-19 Hotline: 866-462-3821 (open 24 hours, seven days a week). You can also submit questions online by visiting ncpoisoncontrol.org and selecting “chat.”
- For non-emergency COVID-19 questions: Call 211 or text “COVIDNC” to 898211
Remember to call us before coming to our office if you are sick, have symptoms, or believe you may have been exposed. It’s important to prevent the spread of the illness. Learn More
Keep Scheduled Appointments and Continue to Take Medication as Prescribed
For many of our patients, it is important to keep your appointments. We will call you if we need to reschedule your appointment. Otherwise please plan to come to the office.
Call Ahead If You Feel Ill
Our offices are taking special precautions to protect the health and safety of patients during this time. If you need medication refills or have a question for our office, please call the main office number.
Fayetteville Location – 910-323-1626 , Dunn Location – 910-892-2223
Keep Taking Your Medications
We recommend that you continue taking all medications. Contact us if you have questions.
Due to the highly infectious nature of this disease, the CDC has recommended that patients having mild to moderate respiratory symptoms (cough, congestion, fever, muscle aches, sneezing) should be evaluated remotely through telemedicine.
By doing these types of visits in a virtual capacity, it keeps the healthy patients and staff safe, while still being able to help those with symptoms that need evaluation. Patients who have severe symptoms, such as difficulty breathing, should seek emergency care immediately.
In response to the Covid-19 pandemic crisis, Jones Center for Women’s Health is currently utilizing Hale Health for telehealth care, however we are still seeing patients in person.
Please use the following resources that provide instructions on how to download and utilize the the app on your mobile device.
Visitor Restrictions Effective March 23 (UPDATED)
We have recently updated our Covid-19 policies and restrictions. Effective May 10, 2021, we are now allowing one support member to be present for each patient’s ultrasound. We ask that your support person remain in their vehicle until the sonographer is ready to begin the appointment. Once the sonographer has confirmed, you may then contact your support person to check in at the front desk.
We thank you for your understanding and cooperation.
All Patients Will be Screened
All patients to Jones Center for Women’s Heath and Mind Body Spirit Women’s Health will have their temperature checked upon entry.
Stay Healthy and Safe
Everyone should take the following precautions:
- Wash your hands frequently for at least 20 seconds
- Avoid touching your face with unwashed hands
- Cover your mouth when you cough or sneeze
- Avoid contact with sick people
- Avoid large crowds
The symptoms of COVID-19 are similar to other respiratory illnesses like the flu. These include
- shortness of breath
If you have recently traveled and feel sick, call before visiting our locations.. We will let you know what to do next and if you need to be tested for COVID-19.
COVID-19 Information Resources
Use these resources to stay up-to-date on COVID-19.
CDC Informational Videos
The Centers for Disease Control (CDC) created the following series of videos to help keep you informed:
If You Need to Call 911
If you have a medical emergency and need to call 911, let the dispatch know you have or are being evaluated for COVID-19. If possible, wear a facemask before emergency medical service personnel arrive.